REMOTE SUPPORT



Benefits for BankTEL customers include:
  • A simplified, easy-to-use user-interface
  • Web-Ex automatically adjusts to unique security environments to eliminate connection difficulties
  • Web-Ex is Sarbanes-Oxley compliant
  • Capability to seamlessly transfer files
  • The ability to transfer control from one user to another with a single-click enabling BankTEL users to have a more “hands-on” training experience
  • Functionality across Mac, PC and Unix platforms

Web-Ex protects confidential data and network integrity through a state-of-the-art security system, certified by Ernst & Young for compliance with AICPA/CICA Trust Services Security Criteria. WebEx streams data directly real-time so that data is never “uploaded” or stored.

Web-Ex is the preferred solution for more than 10,000 companies worldwide including:
  • 14 of the top 15 aerospace and defense companies
  • 10 of the top 12 computer software companies
  • 9 of the 10 largest U.S. banks